Jon's Hair Again - Our Salon, staff commitment and expections from customers.

1 OUR SALON

  • ✔  We have undertaken a thorough review of our salon and services

  • ✔  We have rearranged the salon space to adhere to social distancing guidelines

  • ✔  Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment

  • ✔  All items of equipment will be disinfected before and after every service

  • ✔  All gowns and towels will be used by one customer and washed.

  • ✔  We will ensure adequate ventilation throughout the salon with doors and windows open where possible

2 OUR TEAM

  • ✔  All team members are trained to care for our customers in a safe, hygienic and professional manner

  • ✔  We have agreed social distancing for our team in communal staff areas

  • ✔  Staff have been briefed to not attend the salon ifthey have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating

3 OUR PROFESSIONAL SERVICES

  • ✔  We have reviewed our service menu and removed any that we feel will be unsafe at this time

  • ✔  Our team will wear a visor and aprons on the salon floor and all team members will wash their hands before and after every client interaction

4 CLIENT ARRIVAL AND RECEPTION

  • ✔ We will not be accepting walk-ins, you must pre-book

  • ✔ We will stagger customer appointment times

  • ✔ We will greet you warmly but without a handshake or a hug

  • ✔ Hand sanitiser must be used on entry to the salon

  • ✔ Clients must minimise what they bring as you will be asked to keep all belongings with you

  • ✔ We ask that clients attend their appointments alone

  • ✔ A screen will be installed at reception

  • ✔ You will be escorted to your stylists’ section ASAP to avoid congestion in the waiting area

  • ✔ Waiting areas will be arranged to adhere to social distancing

5 WE ASK YOU, OUR CUSTOMERS TO

  • ✔ Arrive at the time agreed to maximise social distancing

  • ✔ Arrive with clean hair

  • ✔ To wear the face mask on arrival. If you do not have one, you can purchase one at the reception desk

  • ✔ To wash your hands or use hand sanitisers before and after each service

  • ✔ We will not be serving refreshments

  • ✔ We will not have magazines in the salon

  • ✔ To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating

  • ✘ Do not come to the salon if you or anyone you live with is unwell or self-isolating

    • ✔ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team